Calibration Management System
One Platform.
Total Calibration Control.
CaliPro connects, manages and automates your calibration operations to provide a seamless solution with Total Calibration Control.
Why CaliPro?
We’ll streamline your Calibration Management from the centre of your organisation, allowing you to focus your attention where it’s needed most…
Grow Your Business
CaliPro will increase your productivity, improve accuracy and significantly reduce admin time. Enabling you to provide a much better service to your customers at a reduced time cost to yourself.
- Manage customer and asset data from a single secure solution.
- Onboard new engineers quickly, with a streamlined workflow and integrated help to ensure consistent results.
- Increase customer satisfaction even as you expand by using our Customer Portal for key interactions.
Automate Your Operations
Automating frequent and repetitive tasks ensures they are completed in a consistent and timely manner, enabling you focus on more important matters.
- Dashboard reporting of your KPIs.
- Scheduled reports delivered via email.
- Connect with customers on completion of a job or task.
- Integrate with other services like Sage or Hub Spot.
Be In Control
It’s a data driven world and effective use of business data enables your business to thrive instead of survive.
- Have full visibility over your business data and information.
- Get immediate insights into your business performance from a dashboard built to your specific requirements.
- Make data-driven decisions quickly to take advantage of opportunities and maximise your revenue.
Do Things Your Way
Don’t restrict your business to the path of a generic solution. We’ll provide the core system and tailor it to your specific requirements.
- Amplify your own USP’s to stand out from the crowd.
- Expand horizontally with a system that can be extended to meet your requirements.
- Our modular design means you only take the features you need.
Let Your Business Grow
The CaliPro Calibration Management System is a tried and tested modular software solution for recording calibrations for the weighing industry.
Originally introduced in 1997, it has continuously evolved to meet the needs of the weighing industry since then. Our core system supports the calibration of weighing machines from high precision laboratory balances through to vehicle weighbridges, validating the calibrations to UKAS standards if required.
Following a modular design, the system continues to be extended to incorporate new calibration types and functionality that extends beyond the traditional weighing industry requirements.
Central System
The web browser based system accesses our cloud servers through your internet connection.
Mobile System
Uses a distributed database so engineers can work in the field without an internet connection.
Customer Portal
Enables your customers to view and download their certificates online.
Key Features
Centralised Data
All customer and asset data held securely in one place.
UKAS
Certificate validation to UKAS standards.
3rd Party Certificates
Supports calibration certificates performed by 3rd party partners.
Schedule & Pricing
Annual work schedule and pricing for customer assets.
Contracts
Allocate assets to contracts with multiple tiers of service level.
Jobs
Manage customer jobs and their allocation to engineers.
Workshop
Manage workshop repairs, tracking from assessment through to quotation, repair and return the customer.
Worksheets
Allocate engineer time to customer jobs, workshop repairs and other tasks, enabling you to analyse where resource is used.
Reporting
Customised reporting can be built to your requirements.
Customer Portal
Allow your customers to view and download their certificates from your branded Customer Portal.
Tailored Solution
CaliPro is your solution and can be tailored to your specific requirements.
Integrations
Integrate seamlessly with other services such as Hub Spot or Sage.
Dedicated Server
We provide a dedicated cloud based server for each CaliPro system ensuring complete data separation, enhanced performance and maximum security.
UK Support
Friendly UK based support with direct access to a dedicated senior engineer for each project.
ATEX Compatible
CaliPro can produce paper based reports and forms for use in ATEX restricted areas.
Don’t Just Take Our Word for it…
“We have been using Calipro since 2011 when it was developed to meet our specific requirements to produce calibration certificates which could be accessed by our customers.
Working with CaliPro Software we progressed towards an effective, time saving, and, importantly, versatile system which could be used by us all. Our requirements and the requirements of our accreditation change and evolve continually and the Calipro team are ever helpful and contribute greatly to all aspects of the data handling.
It has now developed into a full calibration and service handling system.
We have found the system and its additional features invaluable in maintaining efficiency and importantly customer satisfaction.”
Lynda Exell
Director, Precision Balance Services Ltd.
“Introducing CaliPro to the MWS business has already created significant efficiencies, the new system gives clients the certificates they need almost instantly. We’ve had a lot of positive feedback from our client base so far and expect the system to develop more as we add more asset types and calibration capabilities to one central repository. Engineers have also given good feedback and prefer to use CaliPro over our old cloud-based solution driven by Access.”
Gary Pook
Service Manager, MWS Ltd.
“We initially implemented CaliPro in 2013 to record customers’ calibration records. Since then, CaliPro has also helped to streamline business processes and provided good quality management information to inform strategic decisions. CaliPro is a big part of our business road map and we’re excited about the opportunities available to further enhance our processes and the quality of our customer service.”
Paul Moran
General Manager, Northern Balance Limited.
“We recently implemented CaliPro software, and we have been thoroughly impressed with its performance. Our engineers have found the software to be incredibly user-friendly and easy to use. The interface is intuitive and straightforward, allowing our team to calibrate customer’s equipment quickly and accurately without any difficulties. This has saved us a significant amount of time and effort, as we no longer have to spend hours inputting data into an out-dated programme to generate a PDF, which means customers don’t have to wait days for their calibration certificates.
In addition to its ease of use, the software operates a dedicated customer portal which gives our customers instant access to their certificates and equipment base. We believe CaliPro has increased customers’ confidence in our calibration activities.
The CaliPro support team has been exceptional throughout the entire process. They have been responsive to our needs, providing prompt and helpful assistance whenever we have encountered any issues. Their knowledge and expertise have been invaluable in helping us to fully utilize the software’s features.
Due to the positive effects that CaliPro has had on our calibration activities, we are currently working with CaliPro on other modules to assist us in other areas of our business, to achieve higher efficiency which will, in turn, bring increased productivity, and customer satisfaction.
Overall, we highly recommend CaliPro to anyone looking for a top-quality calibration solution. Its ease of use, accuracy, and reliability make it an excellent investment for any business looking to improve their calibration process.”
Stuart Kemp
Operations Director, Blake and Boughton Ltd.
“After careful research of software solutions available Phoenix Scales selected Calipro and have found them to be very experienced and professional. Calipro provided extensive support and training to ensure a smooth transition to using the software and have always been responsive to our requests. Phoenix Scales are now benefitting from using the Calipro software in increased productivity, improved accuracy, reduced administration time and a better customer experience through using the calibration certificate portal. Phoenix Scales would have no hesitation in recommending Calipro Software”
John Darroch
Managing Director, Phoenix Scales Ltd.
“Since partnering with CaliPro, our clients now have access to their certificates within 24 hours of our service visits, which has boosted client satisfaction levels. The CaliPro team has been extremely responsive to our needs, consistently striving to enhance the system, and have become a valued partner to our service business.”