Empowering Calibration Excellence Through Digital Innovation
CaliPro offers a powerful and flexible modular platform for Total Calibration Control. We understand that off-the-shelf solutions often fall short. That’s why our core strength lies in delivering bespoke calibration management solutions, built from a suite of powerful modules and tailored precisely to your unique workflows. Our expert UK team works with you to tailor our comprehensive modules precisely to your unique workflows, ensuring a perfect fit with unparalleled support and ongoing knowledgeable assistance.
Get started with the robust core functionality of CaliPro, tailored to your specific needs through our flexible configuration options. Customise your PDF outputs and Client Portal branding to maintain a professional and consistent image. Seamless integration with other systems is also supported.
Key Benefits:
Tailor core functionality using predefined configuration options.
Fully bespoke PDF output (within available data).
Custom-branded Client Portal (using core layout and configuration).
Full API integration capabilities.
Ideal for businesses seeking a powerful and adaptable solution with standard customisation.
Premium
Enhanced Flexibility, Tailored to Your Workflow
Step up to a more tailored experience with Premium Customisation. Extend the core functionality of CaliPro by adding new attributes, specific functionality, and automation at predefined points within the system. This tier also includes a comprehensive On-Site System Review, allowing for deeper integration with your unique workflows and data requirements. You’ll also benefit from a more dedicated service approach.
Key Benefits (in addition to Standard)
Add new attributes to capture specific data.
Implement tailored functionality and automation at predefined hooks.
More dedicated engineer support for enhanced customisation.
Comprehensive On-Site Annual System Review included.
Ideal for businesses with more specific workflow requirements needing greater flexibility within the CaliPro framework.
Premium Plus
Fully Bespoke, The Perfect Fit, Built for You
Our Fully Bespoke option provides the ultimate level of customisation for organisations with truly unique and complex needs. We build a CaliPro system precisely to your requirements, with the ability to add entirely new functionality and automation throughout the platform and Client Portal. This tier also includes a comprehensive On-Site System Review with 6 Monthly Check-Ups to ensure a deep understanding of your operations and the delivery of a perfect-fit solution, along with our highest level of dedicated engineering support.
Key Benefits (in addition to Premium)
Complete customisation of the CaliPro system and Client Portal.
Addition of entirely new, bespoke functionality and automation.
Our highest level of dedicated engineering support.
6 Monthly System Review included.
Ideal for businesses with highly specific and complex requirements demanding a fully tailored solution.
Core Modules: The Powerhouse of Your CaliPro System
Regardless of the customisation package you choose, every CaliPro solution is built upon a robust foundation of core modules. These essential tools work seamlessly together to provide you with comprehensive control over your calibration management processes, from scheduling and job management to asset tracking and client communication.
Central System
These modules form the central nervous system of your CaliPro platform, empowering your internal operations.
Key Benefits:
Daily Backups: Rest easy knowing your critical data is automatically backed up daily.
Customers, Sites & Contacts: Effortlessly manage all your client information, locations, and key contacts in one centralised place.
Calibration Methods: Standardise your processes by storing and easily accessing your defined calibration procedures.
Dashboard Reporting & Data Exports: Gain actionable insights into your business performance with customisable dashboards and flexible data export options.
Email Templates: Streamline communication with customisable email templates for various events.
Job Management: Efficiently create, assign, track progress, and manage all your calibration jobs.
Schedule Management: Optimise resource allocation and prevent missed deadlines with intuitive scheduling tools.
Test Equipment: Maintain a clear overview of your test equipment inventory, including calibration status and history.
Users, Security Roles & Regions: Control system access and data visibility with granular user roles and regional settings.
System Administration: Easily manage system configurations and settings.
Asset Management: Maintain a comprehensive record of all client assets, including details, history, and status.
Asset Certificates – PDF Upload: Seamlessly integrate existing calibration certificates by uploading PDF files directly to asset records.
CaliPro Go
Empower your field engineers with real-time access to job information and functionalities on their mobile devices.
Key Benefits:
Engineer Calendar: Provide a clear visual overview of engineer schedules and availability.
Job Details: Access all relevant information for each calibration job in one centralised location.
Remote System
Ensure your field engineers have the critical information they need, whenever and wherever they need it, even without a reliable internet connection. This eliminates downtime caused by poor signal or remote locations, ensuring efficiency and data accuracy.
Key Benefits:
Work Anywhere, Anytime: Access essential job details, asset information, and calibration procedures regardless of internet availability.
Eliminate Downtime: Prevent delays and keep your engineers productive even in areas with poor or no connectivity.
Maintain Data Accuracy: Data entered offline is validated on input and synchronised with the central system once a connection is re-established, ensuring data integrity.
Access Critical Information: Engineers can view schedules, job notes, asset history, and more while on-site.
Client Portal
Enhance your client relationships by providing them with self-service access to their key calibration data
Key Benefits:
Client Portal Access Management: Easily manage which clients and their contacts can access the portal.
Accounts: Provide clients with a view of their account information.
Assets & History: Clients can access a complete history of their assets and associated calibrations.
Certificates & History: Enable clients to easily download and review their calibration certificates.
Contracts & History: Offer clients access to relevant contract details and history.
Document Store: A secure repository for sharing important documents with your clients.
Jobs & History: Clients can track the status and view the history of their calibration jobs.
Landing Page: A customisable welcome page for your clients’ portal.
Schedule & Next Due: Provide clients with visibility of their upcoming scheduled calibrations and next due dates.
Sites & History: Clients can view information and history related to their different service locations.
Search: Allow clients to quickly find specific information within their portal.
Streamline the management of your agreements with customers. This module allows you to store contract details, track terms, manage renewals, and link contracts to specific jobs and assets.
Key Features:
Centralised contract storage and retrieval.
Track contract start and end dates.
Manage contract terms and conditions.
Link contracts to customers, sites, and assets.
Set up renewal reminders.
Integrate with Price Management for automated pricing based on contracts.
Engineer Worksheets
Replace paper-based processes with digital worksheets for your engineers. This module allows for the tracking of all time spend during a day, allocating it to different categories, jobs and customers to provide a heartbeat of where time is being spent.
Key Features:
Pre-populated with time from the Jobs and Workshop Modules.
Allow engineers to record additional work and notes digitally.
Links to Jobs and Workshop Repairs for reporting on profitability.
Price Management
Define and manage your pricing structures for calibration services, taking into account various factors like asset type, complexity, and customer contract level.
Key Features:
Create tiered pricing structures.
Automate price calculations for contract or job quotes.
Set custom pricing for specific customers or contracts.
Surveys
Gather valuable feedback from your clients with integrated survey tools. Create custom surveys, send them via email, and analyse the results to improve your services.
Key Features:
Customisable survey templates.
Various question types (ratings, multiple choice, open text).
Automated email distribution of surveys.
Track survey responses and completion rates.
Generate reports and analyse feedback.
Workshop
Streamline the management of repairs and calibrations performed in your workshop, resource allocation, progress tracking, and reporting.
Key Features:
Track the progress of in-house repairs and calibrations.
Generate workshop performance reports.
Link workshop jobs to assets and certificates.
Third Party Integration
Accounts Integration
Seamlessly connect CaliPro with your accounting software to automate invoicing, track payments, and streamline your financial processes.
Key Features:
Automatic generation of invoices from completed jobs.
Synchronisation of customer and financial data.
Integration with popular accounting platforms (e.g., Xero, QuickBooks, Sage 50).
CRM Integration
Integrate CaliPro with your Customer Relationship Management (CRM) system to enhance your sales, marketing, and customer service efforts with calibration data.
Key Features:
Synchronise customer and contact information between systems.
View calibration history within your CRM.
Automate lead generation based on calibration needs.
Improve customer communication and relationship management.
Integration with popular CRM platforms (e.g., Salesforce, HubSpot, Zoho or Zen Desk).
